A 99.9% Server Uptime
Our shared website hosting system is based on a solid, first–rate hardware architecture and a significantly tweaked Linux variation. So, no matter what your web site is, or how many web site visitors you have, or even if there is a denial–of–service attack, our servers will stay up and running and your websites will remain visible online.
Our Linux shared website hosting plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you’d like to deliver an exceptional web hosting service, you can scarcely depend on the default network configuration in a datacenter. We’ve set up our own custom network in order to ensure the fastest possible connection speed with the rest of the world.
And because of this, irrespective of which data center facilities you pick: our USA data center, our UK data center, in our FI data center, in our East Europe data center or our AU data center, you will take advantage of an assured 99.9% network uptime. And this guarantee is available with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your hard–earned money on the line, you can’t feel truly safe. Because of this, with each of our cloud hosting packages we offer a 30–day money–back guarantee. If you don’t feel happy with our web hosting service or in case you need to use a bit more powerful web hosting solution, like a VPS servers or a dedicated web hosting plans – you’ll receive your money back in full, with no concealed costs or reimbursement taxes.
24/7 Technical Support
We have carefully picked each member of our 24x7 support staff to ensure that we can provide the very best technical support that you can get. Each one of our customer service technicians has many years of experience working with web hosting accounts behind his back, therefore they know what they are doing. Besides, they are available to you 24–7–365 – you’ll be able to contact them at any time and they will respond to you as fast as possible.
Their average support ticket response time is less than 20 minutes, while with many other web hosting providers you need to wait around for days. Moreover, we offer a 1–hour response time guarantee. Irrespective of what happens, your enquiries will be replied to in under 1 hour.