1 hour ticket response
We are committed to providing a prompt and adequate response to every technical support ticket posted by a customer. Our skillful client care team representatives will examine your situation and will offer you the most effective option. We offer a 1–hour response time guarantee for all tech support tickets. In reality, our average technical support ticket response time has proven to be 20 minutes.
A Top–Quality Support Service
We have a team of web hosting support techs who are prepared to respond to all your inquiries whenever you are in need of support. The vast majority of our support staff representatives have lots of years of experience in the Linux shared website hosting world, which suggests that you can always depend on quick and comprehensive answers to your queries.
An Easy–to–Navigate Help Center
In the Web Hosting Control Panel you can find an intuitive Help Center section where you can get quick tips on how you can use our services. You can find the answers to your queries in our F.A.Q. database, see more tips in the web hosting account management articles or check out the step–by–step video tutorials.