Customer Support Channels
A 1–hour Response Guarantee
Supplying quality support promptly is our top priority, so we back up each Linux shared website hosting plan with a one hour ticket reply warranty. As you submit a ticket or send us a message, our user help and support crew will try all they possible can to offer the most appropriate answer to your situation and to supply you with guidance promptly.
A Top–quality Support Service
Contact us anytime required. Our staff of employees will be online for you 24x7x365 to answer to all of your doubts and to fix any problem you will probably have. You also can open a technical support ticket from your Web Hosting Control Panel or drop an e–mail message anytime. Furthermore, on business days, you’ll be able to phone us or work with the live chatting alternative.
An Intuitive Help Section
Our Control Panel has a broad knowledge base that’s included in all sections. In each section, you’ll find a Help control key which will load for you a selection of step–by–step tutorials on how to use a specific feature or conduct a selected action. Also, we have produced information training videos so you can get a better idea of the Control Panel’s interface.