We have prepared a selection of step–by–step video tutorials that visually explain how to sort out a common issue associated with your Linux shared website hosting account. You’ll find the how–to videos in the Help Center.
A 60–Minute Ticket Response Time Guarantee
All semi–dedicated servers are backed up by a 24–7–365 help desk service and come with a sixty–minute support ticket response time guarantee. Our skillful technicians will be online 24 hours a day and will fix any problem that you may come across within maximum 60 minutes after the technical support ticket submission. In the majority of instances, a response will be given to you within 20 minutes.