Phone Support in Shared Website Hosting
If you choose to get one of our Linux shared website hosting, you will be able to speak with our customer support team over the telephone for 14 hrs per day. We can help you select the proper package for your websites as we realize that it's better to discuss these matters with a live person. In case you already own an account, we can help you with any sales/billing questions as well as general issues, even with some tech matters that don't require a long time or escalation to a system administrator as it will be more appropriate to open a support ticket for time-consuming problems and have the correspondence in a single place. We now have telephone numbers in the United States of America, Great Britain and Australia, so you can call the one you prefer and talk to one of our representatives.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be certain that there will always be someone to help you if you have any queries about the semi-dedicated server plans that we provide. Whether you'd like to find out more about the plans, you have a billing issue or some general issue, you can call us. Although some more technical issues could need a support ticket so as to give time to our tech support crew to investigate, we're able to help you with a lot of technical questions over the phone as well, saving you precious time and efforts. As we have data centers on 3 continents - in the USA, the UK and Australia, we have local telephone lines in these countries as well. In case you're in another country, we have a global number where you're able to reach us.