You'll find lots of shared website hosting suppliers available, but most of them are resellers that have limited resources, particularly when it comes to support. A way to distinguish them is the option to get in touch with the company over the phone. The level of support that you can receive via this particular way of communication varies based on the supplier - several of them offer dedicated telephone support, many others offer basic and customer support only because some matters are more time-consuming and it would be faster and easier to be resolved via a ticket, especially if the situation needs to be escalated. However, it is good to know that you can always reach your web hosting supplier as there're plenty of small-scale matters which can be resolved effortlessly and in a very timely manner with a call, not mentioning that you are able to get additional information regarding the services before you become a client.

Phone Support in Shared Website Hosting

If you choose to get one of our Linux shared website hosting, you will be able to speak with our customer support team over the telephone for 14 hrs per day. We can help you select the proper package for your websites as we realize that it's better to discuss these matters with a live person. In case you already own an account, we can help you with any sales/billing questions as well as general issues, even with some tech matters that don't require a long time or escalation to a system administrator as it will be more appropriate to open a support ticket for time-consuming problems and have the correspondence in a single place. We now have telephone numbers in the United States of America, Great Britain and Australia, so you can call the one you prefer and talk to one of our representatives.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there will always be someone to help you if you have any queries about the semi-dedicated server plans that we provide. Whether you'd like to find out more about the plans, you have a billing issue or some general issue, you can call us. Although some more technical issues could need a support ticket so as to give time to our tech support crew to investigate, we're able to help you with a lot of technical questions over the phone as well, saving you precious time and efforts. As we have data centers on 3 continents - in the USA, the UK and Australia, we have local telephone lines in these countries as well. In case you're in another country, we have a global number where you're able to reach us.