When your website hosting company offers live chat support, you'll be able to speak to a representative in real-time and learn helpful information or get an issue resolved timely. The advantage of using chat as an alternative to calling to consult with a live person is that you will need only a computer with Internet connection, so you won't pay any rates in case you are in another state or country. What's more, it is easier to copy and paste info like domain names, usernames or error messages i.e. details that are sometimes difficult to share with the other party on the phone. The live chat is also a considerably faster option to contact the web hosting provider's support crew compared to using a ticketing system. Last, but not least, if some trouble requires a little more time to be resolved, you can do something different while you wait for support on the live chat, therefore you will not waste time - something that is not possible if you are on the phone.

Live Chat Support in Shared Website Hosting

We provide a live chat support service for all of the Linux shared website hosting that we offer and we're able to help you with almost everything in real time. In case you don't have an account with our company yet, we will give you more details about the packages so as to help you to get the most appropriate package. In case you are an existing client, we will be able to help you with any general or billing issue and even with a number of common technical troubles, such as an email address installation in a desktop email client. In case you cannot call us for whatever reason or you're in some country where we don't have a local phone number, the live chat is the best option to get in touch with us. Needless to say, some matters need extra time to analyze and test, therefore you will have to open a ticket to our technicians, still, we're able to save your time and assist you with a number of troubles on the chat.

Live Chat Support in Semi-dedicated Servers

Thanks to the live chat support service that we provide with all our Linux semi-dedicated hosting plans, you'll be able to get the replies for any questions you may have or get a lot of problems dealt with quickly. The service is online each and every day, so that you can contact a representative even on weekends and holidays. If you are not sure which plan is better for your sites or if our revolutionary cloud hosting platform matches some system requirements, you may come on the live chat before buying anything. In case you are an existing customer, you're able to get more information about account settings, billing issues as well as various common tech issues you may experience, for example in case you are unable to install an email account in a client on your personal computer. The live chat can save you plenty of time regardless where you are or when you get in touch with us.