Even though the hosting service provided by the different companies is roughly the same, each provider has a customized platform with its own modifications and ways to perform specific tasks. That is the reason why, an information-loaded knowledge base will be amazingly helpful both for people with no prior experience and for technically seasoned individuals who will ultimately find out how specific procedures are performed, but will lose precious time in the process. The purpose of such a knowledge base is to make the service fast and easy to use, saving users both time and efforts. The end result is more gratified customers, since they can effortlessly find the info they want, and a whole lot less work for the client care staff members, because usually the majority of the questions and issues that clients have are already included in the knowledge base. In case the articles themselves are properly written and cover more things, you will be able to discover more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Shared Website Hosting

All Linux shared website hosting that we’re offering feature an extensive knowledge base where you can find all you should know about your hosting account. Regardless of whether you want to create a new MySQL database, to redirect a domain name using an .htaccess config file or to set up an email account on your PC or feature phone, you can simply check our step-by-step help articles and all the info that you need will be there. When you open a certain section of your Hepsia hosting Control Panel, you’ll see articles that are related to the functions that you can access through it. If you’d like to see the whole list of articles and get informed about all the features that Hepsia is offering, or simply to read general info about the hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our very best to cover any predicament that you might possibly run into, but in case you do not find what you’re searching for, you can always contact us, as our technical support staff members are at your service 24 hours a day.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled a comprehensive online knowledge base for all our current and prospective customers, so in case you buy a semi-dedicated server plan from us, you’ll be able to find any information that you are searching for at any time. We have an enormous number of informative help articles, which will help you understand better what is happening in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are simply 2 instances. Our how-to manuals will help you accomplish anything you want – extract an archive file, import a database, redirect a domain name, etc. Besides, we also have troubleshooting instructions, which will enable you to discover what induces a particular problem and the viable solutions for it. In case you cannot send email messages or your domain name returns a 500 Internal Server Error message, for example, you can refer to our knowledge base and repair the problem in no time. The articles can be accessed through any Control Panel section, as well as through the dedicated Help section.